1. Introduction

Sales Souq (“we,” “our,” “us”) uses cookies and similar technologies to enhance your experience, analyze site usage, and provide personalized services on our website (https://www.salessouq.com). By using our website, you consent to the use of cookies as described in this policy.

This Cookies Policy explains what cookies are, how we use them, and your options regarding cookies. If you do not agree with this policy, please disable cookies as instructed below or refrain from using our website.

2. What Are Cookies?

Cookies are small text files that are placed on your device when you visit a website. These files help us store certain information about your visit, such as login details, preferences, and interactions with the site. Cookies help enhance the browsing experience, streamline user interactions, and gather insights on how our website is being used.

Cookies can be classified into the following categories:

• First-Party Cookies: Cookies set by the website you are visiting (Sales Souq in this case).
• Third-Party Cookies: Cookies set by third-party services (e.g., analytics or advertising networks) on our website.

Cookies may be temporary (session cookies) or permanent (persistent cookies), depending on their usage. Session cookies are deleted once you close your browser, while persistent cookies remain stored on your device until they expire or you delete them.

3. How We Use Cookies

At Sales Souq, we use cookies for the following purposes:

• Enhancing User Experience: Cookies help us provide a personalized experience by remembering your preferences, language settings, and login details, making your navigation smoother.
• Analytics and Performance Tracking: We use cookies to gather data about how visitors use our website. This includes information on the pages visited, how long users stay, and any errors encountered. This data allows us to improve our website's functionality and performance.
• Marketing and Advertising: We use cookies to serve relevant ads to users based on their browsing behavior. Cookies track your activities across websites, enabling us to display targeted advertising that aligns with your interests.
• Customer Support: Cookies enable us to integrate live chat and chatbot features on our website, ensuring better customer support and helping resolve inquiries quickly.
• Functional Features: Cookies also store information such as your cart contents, login status, and the language preference you have selected. This ensures that you don’t have to re-enter details every time you visit.

4. Types of Cookies We Use

We use the following categories of cookies:

• Necessary Cookies: Essential for website functionality, such as session management and user login. These cookies are required for you to access certain features like secure login and managing your shopping cart.
• Performance Cookies: These cookies track site usage, such as which pages are visited most often. The information gathered helps us improve our website’s structure and content to provide a better user experience.
• Functionality Cookies: These cookies enable the website to remember choices you make (like language settings, region, or preferred display settings) to personalize your experience.
• Targeting/Advertising Cookies: Used to track browsing habits and deliver personalized advertisements based on your interests. They also help measure the effectiveness of marketing campaigns.
• Analytics Cookies: These cookies collect data on how users interact with our website, providing us with insights on user behavior and helping us optimize site content and functionality.

5. Managing Cookies

You have control over the cookies used on our website. Most browsers accept cookies by default, but you can change your browser settings to block or manage cookies. Please refer to the instructions below for adjusting your cookie settings:

Google Chrome: Manage cookies in Chrome

Mozilla Firefox: Manage cookies in Firefox

Safari: Manage cookies in Safari

Microsoft Edge: Manage cookies in Edge

If you block or delete cookies, some parts of our website may not work properly, and certain features may not be accessible.

6. Third-Party Cookies

In addition to our own cookies, we also use third-party cookies, which are set by services like Google Analytics, Facebook, or advertising networks. These cookies may be used for analytics, tracking your behavior across multiple websites, and serving personalized ads. Third-party cookies are governed by the privacy policies of the respective third parties.

For example:

• Google Analytics: We use Google Analytics cookies to track and analyze how users interact with our website. Google Analytics helps us understand the traffic sources, user behaviors, and website performance, enabling us to improve the website and optimize your experience. You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.
• Advertising Networks: We use cookies from advertising networks such as Google AdSense, Facebook Ads, and others to deliver personalized advertisements and measure the effectiveness of campaigns. You can opt out of interest-based advertising through the Network Advertising Initiative (NAI) at www.networkadvertising.org.

7. Changes to This Cookies Policy

Sales Souq may update or modify this Cookies Policy at any time. Any changes will be reflected on this page with the updated date. We encourage you to check this policy regularly to stay informed about how we use cookies and how you can manage them.

8. Contact Us

If you have any questions or concerns about our use of cookies, or if you would like more information on how to manage cookies, please feel free to contact us:

• Email: [email protected]